Quadient AR terms of service

PLEASE READ THE TERMS AND CONDITIONS OF THESE TERMS OF SERVICE (THE “AGREEMENT”) CAREFULLY BEFORE PROCEEDING TO USE THE QUADIENT AR INC. (“QUADIENT AR”) SERVICES AS DEFINED BELOW.

BY USING THE SERVICES, LICENSEE ACCEPTS AND AGREES TO THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF LICENSEE, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND LICENSEE AND ITS AFFILIATES TO THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF LICENSEE DOES NOT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT, LICENSEE SHOULD NOT USE THE SERVICES.

THIS AGREEMENT REPRESENTS THE ENTIRE AGREEMENT WITH RESPECT TO THE SERVICES BY AND BETWEEN LICENSEE AND QUADIENT AR.

 

1. SCOPE OF AGREEMENT

Quadient AR provides a SaaS-based accounts receivable management platform to businesses (each, a “Licensee”) that wish to use Quadient AR to invoice their customers (each, a “Customer”), communicate with Customers regarding such invoices, and collect payments from Customers (the “Services”).

Using the Quadient AR SaaS platform, Licensees perform the following tasks:

  • Connect third-party accounting packages;
  • Create and send credit applications to customers;
  • Invoice Customers directly; and
  • Issue payment reminders to Customers before payment due dates.

“Additional Services” means any additional services other than the Services set forth in this Agreement and/or the applicable order between the Parties. Additional Services include any existing or new Service features not specifically referenced in the applicable Order between the Parties, professional services, training, implementation or customization, any additional services required as a result of Licensee’s business requirements or Customer’s failure to meet the requirements set forth in this Agreement. Business terms and fees for Additional Services (including any beta testing) shall be agreed by the Parties in a separate agreement. Additional Services for features that the Licensee did not order or for new features shall be coterminous with the then current term of the applicable order between the Parties for the existing Services. Any Additional Services are also subject to this Agreement.

 

2. REGISTRATION AND SUBSCRIPTION

Licensees register for the Services by providing to Quadient AR certain information including name, email, password, business name, and other information, such as country or currency. Licensee agrees to notify Quadient AR promptly if Licensee’s email address changes. As part of the registration process, Licensee will identify an administrative user name and password for Licensee’s account (“Account”). Licensee may use the administrative user name and password to create additional users (each with a user password). Licensee will promptly update Licensee’s Account information with any changes (for example, a change in Licensee’s billing address) that may occur.

 

3. LICENSEE CONTENT

Licensee is solely responsible for all data, information (including without limitation Licensee and Customer sensitive and non sensitive financial information,) feedback, suggestions, text, content and other materials that Licensee uploads, posts, delivers, provides or otherwise transmits or stores in connection with or relating to the Services (“Licensee Content”). Licensee will provide adequate security, protection and backup of Licensee Content.

 

4. EQUIPMENT AND PASSWORDS

Licensee shall be responsible for obtaining and maintaining any equipment and ancillary services needed to connect to, access or otherwise use the Services, including, without limitation, modems, hardware, servers, software (including without limitation third party accounting software,) operating systems, networking, web servers, long distance and local telephone service (collectively, the “Equipment”). Licensee shall be responsible for ensuring that such equipment and ancillary services is compatible with the Services (and, to the extent applicable, any software included as part of the Services) and complies with all configurations and specifications set forth in Quadient AR’s published policies then in effect. Licensee shall be responsible for the acts or omissions of any person who accesses the Services using passwords or access procedures provided to or created by Licensee. Quadient AR reserves the right to refuse registration of, or to cancel, login IDs that violate this Agreement and conditions set forth herein. Licensee must notify Quadient AR’s Customer Support immediately upon any suspicion that a password has been lost or stolen or that someone has attempted or may attempt to make payments or otherwise use the Website without authorization. Quadient AR will not have any liability to Licensee for any unauthorized payment or transfer made using Licensee’s password that occurs before Licensee has notified Quadient AR of possible unauthorized use and Quadient AR has had a reasonable opportunity to act on that notice. Licensee shall promptly notify Quadient AR at support@yaypay.com if Licensee learns of a security breach related to the Services.

 

5. SERVICES AS A TOOL

5.1 Usage Terms. The Services are a tool that allows Licensee to access and manage account information and interactions with its Customers. Licensee will fulfil all of its obligations to each Customer with which it engages and will resolve any Customer dispute or complaint directly with such Customer. Licensee understands and agrees that the Licensee has full control over the use of all features offered on the Quadient AR platform, including all monitoring, payments, collection and lettering tools offered through the Services, and that, except for communications to Customers regarding overdue payment obligations, Quadient AR does not engage in any action that may be deemed a collections activity on behalf of the Licensee and all use of the Services by Licensee must be lawful. Licensee further understands and agrees that Quadient AR does not hold, receive or disburse funds on Licensee’s behalf.

5.2 Support Services. Quadient AR will provide Customer Support for the Services. Quadient AR reserves the right to access Licensee’s Account in order to respond to Licensee’s requests for technical support. Licensee will provide reasonable cooperation, assistance, information and access to Quadient AR as may be necessary to initiate and facilitate Licensee’s use of the Services.

5.3 Analytics. Quadient AR may use analytics to monitor, identify, and collect trend and usage statistics with respect to Licensee’s use of the Services. Licensee agrees that Quadient AR may collect analytical information and use it solely to provide, secure, operate, manage, maintain, and enhance the Services.

 

6. INVOICING AND CUSTOMER COMMUNICATIONS

6.1 Data Integrity. Licensee may log into the Quadient AR platform in order to enter information for its Customers including name, whether or not the Customer is a natural person, location and time zone data, and other contact information. Licensee agrees that (a) the Services depend on the correct input of the Licensee Content, (b) Licensee bears responsibility and liability for the completeness and accuracy of the information that Licensee provides, including the amounts and details of the amounts owed, as well as Licensee verification of Licensee content within Quadient AR’s Services and (c) Quadient AR will not assume any responsibility for, or undertake to verify, the accuracy or completeness of the Licensee Content. Quadient AR has the right to monitor the Services or Licensee Content as necessary to fulfill Quadient AR’s performance under this Agreement. Licensee further agrees that Quadient AR may remove or disable any Licensee Content at any time for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Licensee Content).

6.2 Accuracy and Timeliness of Payment Information. Invoices to be sent to Customers created using the Services will be prepared using information that is provided by Licensee. Licensee is responsible for the accuracy and completeness of all information on which invoices to Customers are based, including, without limitation, the identity of, and contact information for, Customers who are being invoiced, the transactions for which the Licensee is invoicing them, and the cost thereof, including applicable discounts and taxes, if any. Except as expressly permitted by Quadient AR, Licensee will not include personal health information (as defined by HIPAA) or any content containing information relating to a Customer’s medical conditions or care in the data provided to Quadient AR except for amounts owed and Customer contract information. It is solely Licensee’s obligation to inform Quadient AR as to any errors contained in any invoices created using the Services. It is also solely Licensee’s obligation for determining the schedule on which invoices will be created and distributed.

6.3 Email and Text Reminders. Licensee manage invoices by combining them into statements, and can include reminders on statements and deliver statements and invoices to Licensee’s Customers. The automated reminder messages sent by Licensee through the Quadient AR platform can take the form of email reminders or text messages. LICENSEE HAS THE SOLE AUTHORITY TO DETERMINE WHEN AND WHETHER AN EMAIL, TEXT, OR PHONE CALL OCCURS AND CAN ENABLE OR DISABLE THE MESSAGING FEATURE AT ANY TIME. Email statements, payment reminders and notices regarding collection of past due amounts may include “Powered by Quadient AR” or similar messaging at the bottom of the email communication which Licensee may opt out of by switching off this setting in the Quadient AR platform. Email statements sent prior to a due date will not include, or link to, a demand for payment and will include language explicitly stating that such email is not a collection effort and does not include a demand for payment. Email statements will explain how to dispute invoices and include the ability to opt out of email payment reminders.

 

7. LICENSE OF SERVICES

Subject to the terms and conditions of this Agreement, Quadient AR hereby grants Licensee a non-transferable, non-sub licensable and non-exclusive right and license to use the Services, provided that Licensee shall not (and shall not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code or sell, assign, sublicense or otherwise transfer any right in any such materials. Any rights not expressly granted herein are reserved and no license or right to use any trademark or other intellectual property right of Quadient AR or any third party is granted to Licensee in connection with the Services.

Subject to the license grant herein, Licensee shall own all right, title and interest (including all intellectual property and other proprietary rights) in and to Licensee Content. Notwithstanding the foregoing, Quadient AR shall own all rights, title, and interest in and to any materials, products, or services created by or on behalf of Quadient AR in any form containing or derived from the Licensee Content (or any part thereof), and Licensee shall have no ownership, authorship, or moral rights therein and may use them only as permitted under the license granted by Quadient AR above. By posting Licensee Content on or through the Services, Licensee hereby does and shall grant Quadient AR a worldwide, non-exclusive, royalty-free, fully paid, sublicensable and transferable license to use, modify, reproduce, distribute, display, publish and perform Licensee Content in connection with the Services.

 

8. PAYMENT TERMS

To the extent the Services or any portion thereof are made available for any fee, Licensee will be required to select a payment plan and provide Quadient AR accurate information. Licensee agrees to pay Quadient AR the amount that is specified in the payment plan in accordance with the terms of such plan and this Agreement. Licensee hereby authorizes Quadient AR to invoice Licensee in advance on a periodic basis in accordance with the terms of the applicable payment plan until Licensee terminates Licensee’s account, and Licensee further agrees to pay any fees so incurred. All Services fees and taxes are due upon receipt of Quadient AR’s invoice. If Licensee disputes any fees, Licensee shall provide Quadient AR with written notice thirty (30) days after the date that Quadient AR invoices Licensee. Quadient AR reserves the right to change the fees charged to Licensee for the Services. If Quadient AR does change fees which will not occur more than once annually, Quadient AR will provide notice of the change in an email to Licensee, at least thirty (30) days before the change is to take effect. Unpaid invoices are subject to a finance charge of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is lower, plus all expenses of collection. Licensee shall be responsible for all taxes associated with Services other than U.S. taxes based on Quadient AR’s net income.

 

9. TERM AND TERMINATION

9.1 Term. The term of this Agreement begins on the date set forth in the applicable order and will remain in effect, unless and until terminated in accordance with the provisions set forth in this Agreement or in the applicable order (the “Term”). The specific Term for the Services will be as set forth in the corresponding order, and is non-cancelable except as expressly set forth herein. The Term shall automatically renew for an additional Term of twelve (12) consecutive months, unless one party provides the other party with notice of non-renewal not less than thirty (30) days prior to the expiration of the then-current Term.

9.2 Termination. Either party may, at its option, terminate this Agreement or any order if the other party: (i) breaches any material obligation under this Agreement or any order and such breach is not cured within thirty (30) days after the receipt of written notice of the alleged breach; (ii) in the case of Licensee, admits in writing Licensee’s inability to pay Licensee’s debts generally as they become due; or (iii) institutes proceedings to be adjudicated a voluntary bankrupt, or consents to the filing of a petition of bankruptcy against that party. In any action or proceeding to enforce rights under this Agreement, the prevailing party will be entitled to recover costs and attorneys’ fees.

Licensee may terminate Licensee’s account in accordance with the terms of this Agreement by sending a cancellation request to support@yaypay.com. Quadient AR reserves the right to modify or discontinue, temporarily or permanently, the Services.

9.3 Effect of Termination or Expiration. In the event of any termination or expiration of this Agreement:

  1. A. Licensee will pay Quadient AR for all fees due, but not yet paid (pursuant to the order) in accordance with the terms of this Agreement except that Licensee shall not owe any fees due for the remainder of the unused term if this Agreement is terminated by Licensee to Quadient AR’s material breach;
  2. all rights granted hereunder to Licensee will immediately cease, and Licensee will immediately cease all access of the Services;
  3. each party will either return to the other party (or provide the other party with written certification of the destruction of) all tangible documents, computer files, and other materials containing any Confidential Information of such other party that are in the first party’s possession or control;
  4. Quadient AR has no obligation to retain any Licensee Content after the Term and may destroy all such Licensee Content in its possession within ninety (90) days after the end of the Term, provided that, upon Licensee’s written request within thirty (30) days after the effective date of termination, Quadient AR will deliver to Licensee a copy of Licensee Content then currently stored by Quadient AR; and
  5. All rights and obligations of the Parties which by their terms should naturally survive the expiration or earlier termination of this Agreement will continue to survive the expiration or earlier termination of this Agreement.

 

10. INTELLECTUAL PROPERTY

10.1 General. Each party agrees that except and to the extent provided herein, it shall acquire no right, title or interest in or to the other party’s information, data base rights, data, tools, processes or methods, or any patents, copyrights, trademarks, service marks, trade secrets (or any improvements, updates or upgrades thereto), or any other intellectual property rights of the other party by virtue of the provision or use of the Services delivered pursuant to this Agreement.

10.2 Quadient AR Services. As between Quadient AR and Licensee, Quadient AR shall own all right, title, and interest in and to the Services, including Quadient AR’s platform, all source code, object code, operating instructions, and interfaces developed for or relating to the Services, together with all modifications, enhancements, revisions, changes, copies, partial copies, translations, compilations, and derivative works thereto, including all copyrights and other intellectual property rights relating thereto. Licensee will have no rights with respect to the Quadient AR intellectual property other than those expressly granted under this Agreement.

 

11. CONFIDENTIALITY

11.1 Definition of Confidential Information. For the purposes of this Agreement, “Confidential Information” means: (a) with respect to Quadient AR, the Services, any and all source code relating thereto, all pricing and fees relating to the Services, and any related services, and any other non-public information or material regarding Quadient AR’s legal or business affairs, financing, or customers, and (b) with respect to Licensee, any non-public information or material regarding Licensee’s legal or business affairs, products, services, financing, or customers. Notwithstanding any of the foregoing, Confidential Information does not include information which: (i) is or becomes public knowledge without any action by, or involvement of, the party to which the Confidential Information is disclosed (the “Receiving Party”); (ii) is documented as being known to the Receiving Party prior to its disclosure by the other Party (the “Disclosing Party”); (iii) is independently developed by the Receiving Party without reference or access to the Confidential Information of the Disclosing Party and is so documented; or (iv) is obtained by the Receiving Party without restrictions on use or disclosure from a third person who, to the Receiving Party’s knowledge, did not receive it, directly or indirectly, from the Disclosing Party.

11.2 Use and Disclosure of Confidential Information. The Receiving Party will, with respect to any Confidential Information of the Disclosing Party: (i) use such Confidential Information only in connection with the Receiving Party’s performance of its obligations and exercise of its rights under this Agreement; and (ii) restrict disclosure of such Confidential Information within the Receiving Party’s organization to only those affiliates, employees and consultants (“Representatives”) of the Receiving Party who have a need to know such Confidential Information in connection with the Receiving Party’s performance of this Agreement and are under written confidentiality obligation. The Receiving Party will be responsible to the Disclosing Party for any confidentiality breach by its Representatives.

11.3 Protection of Confidential Information. The Receiving Party will protect the confidentiality of any Confidential Information disclosed by the Disclosing Party using at least the degree of care that it uses to protect its own confidential information (but no less than a reasonable degree of care).

11.4 Required Disclosures. In the event the Receiving Party becomes or may become legally compelled to disclose any Confidential Information (whether by deposition, interrogatory, request for documents, subpoena, civil investigative demand or other process, or otherwise), the Receiving Party shall provide to the Disclosing Party prompt prior written notice of such requirement so that the Disclosing Party may seek a protective order or other appropriate remedy and/or waive compliance with the terms of this Section. In the event that such protective order or other remedy is not obtained, or that the Disclosing Party waives compliance with the provisions hereof, the Receiving Party shall furnish only that portion of the Confidential Information which it is advised by counsel is legally required to be disclosed, and shall use its best efforts to insure that confidential treatment shall be afforded such disclosed portion of the Confidential Information.

 

12. REPRESENTATIONS AND WARRANTIES

12.1 Mutual Representations and Warranties. Each party represents and warrants that it has the full right, power, and authority to enter into this Agreement, to discharge its obligations hereunder, and to grant the rights granted hereunder.

12.2 Additional Representations and Warranties of Quadient AR. The Services may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance, either by Quadient AR or by Service Providers, or because of other causes beyond Quadient AR’s reasonable control, but Quadient AR shall use reasonable efforts to provide advance notice in writing or by email of any scheduled Services disruption. Quadient AR warrants to Licensee that the Services will perform substantially in accordance with the published documentation describing the functional and technical specifications regarding the Services provided by Quadient AR (“Documentation”). If Services do not conform to the foregoing warranty, Quadient AR shall use commercially reasonable efforts to correct the affected Services. If Quadient AR is unable to correct such Services using commercially reasonable efforts, Licensee’s sole and exclusive remedy shall be to stop using the Services and cancel the Quadient AR account. The foregoing states Quadient AR’s sole and exclusive warranty and Licensee’s sole and exclusive remedy. Licensee assumes sole responsibility and liability for results obtained from the use of the Services. Quadient AR shall not have any liability for any claims, losses, or damage caused by errors or omissions in any information provided to Quadient AR in connection with the Services or any actions taken by Quadient AR in accordance with directions provided by Licensee.

12.3 Disclaimer. EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY SECTION, THE SERVICES, INCLUDING THE YAYPLAY PLATFORM AND ANY REPORTS, AND ALL SERVER AND NETWORK COMPONENTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, AND QUADIENT AR EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AVAILABILITY, ERROR-FREE OR UNINTERRUPTED OPERATION, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF THE TRADE. LICENSEE ACKNOWLEDGES THAT QUADIENT AR DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE OR VIRUS-FREE, NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES, AND NO INFORMATION, ADVICE OR SERVICES OBTAINED BY LICENSEE FROM QUADIENT AR OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT. LICENSEE HEREBY ACKNOWLEDGES THAT INVOICING, REMINDER AND COLLECTION ACTIVITIES MAY NOT ACHIEVE THE RESULT DESCRIBED, INTENDED, OR EXPECTED, INCLUDING WITHOUT LIMITATION ANY INCREASE IN AMOUNTS RECEIVED BY LICENSEE.

12.4 Additional Representations and Warranties of Licensee. Licensee represents and warrants to Quadient AR that (i) Licensee owns all Licensee Content or has obtained all permissions, releases, rights or licenses required to engage in Licensee’s posting and other activities (and allow Quadient AR to perform its obligations) in connection with the Services without obtaining any further releases or consents; and (ii) Licensee Content and other activities in connection with the Services, and Quadient AR’s exercise of all rights and license granted by Licensee herein, do not and will not violate, infringe, or misappropriate any third party’s copyright, trademark, right of privacy or publicity, or other personal or proprietary right, nor does Licensee Content contain any matter that is defamatory, obscene, unlawful, threatening, abusive, tortious, offensive or harassing or that may expose Quadient AR to harm or liability of any nature. Licensee represents and warrants that the Customer information that Licensee inputs using the Services is complete and accurately identifies the Customer, that the amounts invoiced are owed pursuant to a contractual relationship between Licensee and the Customer, the schedule that Licensee selects for invoicing reflects the payment terms to which the Customer has agreed, and invoicing, collection reminders and, if applicable, collection calls to a Customer do not violate the terms of any agreement between Licensee and Customer.


Licensee represents and warrants that Licensee shall, and shall continue to, collect and use any Licensee Content as well as use any Customer-related data generated or reported through the Services in accordance with all applicable foreign, federal, state and local laws and regulations of all applicable jurisdictions and any and all amendments thereto (collectively, “Laws”).

Licensee represents and warrants that Licensee has and will maintain a privacy policy that fully and accurately discloses to Customers that information is collected, disclosed to and processed by third party providers like Quadient AR in the manner contemplated by the Services. Licensee shall be responsible for ensuring that the input of Licensee Content conforms to Licensee’s privacy policies (including any applicable third-party privacy policies to which Customer or Customer’s data has been associated with in conjunction Licensee’s relationship with Customer) and all applicable laws, rules and regulations.

Licensee agrees to comply with all applicable laws and regulations relating to the export of the Services outside of the United States.

 

13. LIMITATION OF LIABILITY

13.1 Liability Exclusion. NEITHER PARTY WILL BE LIABLE TO THE OTHER PARTY (NOR TO ANY PERSON CLAIMING RIGHTS DERIVED FROM SUCH OTHER PARTY’S RIGHTS) FOR CONSEQUENTIAL, INCIDENTAL, INDIRECT, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION LOST REVENUES OR PROFITS, OR LOSS OF GOODWILL OR REPUTATION) WITH RESPECT TO ANY CLAIMS BASED ON CONTRACT, TORT OR OTHERWISE (INCLUDING NEGLIGENCE AND STRICT LIABILITY) ARISING OUT OF OR RELATING TO THE SERVICES OR OTHERWISE ARISING OUT OF OR RELATING TO THIS AGREEMENT, REGARDLESS OF WHETHER THE PARTY LIABLE OR ALLEGEDLY LIABLE WAS ADVISED, HAD OTHER REASON TO KNOW, OR IN FACT KNEW OF THE POSSIBILITY THEREOF.

EACH PARTY’S MAXIMUM LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR OTHERWISE ARISING OUT OF OR RELATING TO THIS AGREEMENT, REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY, OR OTHERWISE), WILL NOT EXCEED THE AGGREGATE AMOUNT OF THE FEES PAID OR PAYABLE TO QUADIENT AR BY LICENSEE UNDER THIS AGREEMENT DURING THE TWELVE (12) MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM ARISES.

13.2 Exceptions. THE FOREGOING EXCLUSIONS AND LIMITATIONS OF LIABILITY SET FORTH ABOVE SHALL NOT APPLY TO (I) THE FAILURE OF LICENSEE TO PAY FEES DUE UNDER THIS AGREEMENT, (II) LIABILITY RESULTING FROM THE GROSS NEGLIGENCE OR WILLFUL MISCONDUCT OF A PARTY, (III) USE OF THE SERVICES OUTSIDE THE SCOPE OF THE APPLICABLE RIGHTS GRANTED PURSUANT TO THIS AGREEMENT, OR (IV) LIABILITY RESULTING FROM A PARTY’S BREACH OF ITS CONFIDENTIALITY OBLIGATIONS HEREUNDER.

 

14. INDEMNIFICATION

Licensee shall defend, indemnify, and hold harmless Quadient AR from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, arising or resulting from Licensee Content, Licensee’s violation of applicable Laws related to its performance hereunder, including HIPAA or its equivalents, or Licensee’s use of the Services contrary to the Documentation for the Services and the terms of this Agreement. Quadient AR reserves the right to assume the exclusive defense and control of any matter which is subject to indemnification under this Section. In such case, Licensee agrees to cooperate with any reasonable requests assisting Quadient AR’s defense of such matter.

 

15. MISCELLANEOUS PROVISIONS

15.1 Notices. Licensee may give notice to Quadient AR by (i) personal service, (ii) registered or certified mail, postage prepaid, return receipt requested, or (iii) nationally or internationally recognized private courier service, to Quadient AR Inc. 478 Wheelers Farm Rd, Milford, CT 06461, Attention: CFO or such other address designated by Quadient AR.

Quadient AR may give notice to Licensee by electronic mail to the e-mail address of Licensee set forth in Quadient AR’s account information.

Notices so given will be effective upon (a) receipt by the party to which notice is given; or (b) on the fifth (5th) business day following mailing, whichever occurs first.

15.2 Relationship of the Parties. Each party is an independent contractor of the other party. Nothing herein will constitute a partnership between or joint venture by the parties, or constitute either party the agent of the other.

15.3 Assignment. Licensee may not assign or otherwise transfer any of its rights or obligations under this Agreement without the prior, written consent of Quadient AR. Quadient AR may, upon written notice to Licensee assign or otherwise transfer this Agreement: (i) to any of its Affiliates, or (ii) in connection with a change of control transaction (whether by merger, consolidation, sale of equity interests, sale of all or substantially all assets, or otherwise). Subject to the foregoing, this Agreement will be binding upon and inure to the benefit of the parties hereto and their permitted successors and assigns.

15.4 Force Majeure. Except with respect to failure to pay fees due under this Agreement, non-performance of either party will be excused to the extent that performance is rendered impossible by strike, fire, flood, disruption or unavailability of the internet, governmental acts, orders or restrictions, failure of suppliers, or any other reason where failure to perform is beyond the reasonable control and not caused by the negligence of the non-performing party.

15.5 Choice of Law and Exclusive Forum. This Agreement, and any disputes directly or indirectly arising from or relating to this Agreement, will be governed by and construed in accordance with the laws of the State of New York, without regard to principles of conflicts of law.

The parties hereby consent and agree to the exclusive jurisdiction of the state and federal courts located in New York, in New York County, in the borough of Manhattan for all suits, actions, or proceedings directly or indirectly arising out of or relating to this Agreement, and waive any and all objections to such courts, including but not limited to objections based on improper venue or inconvenient forum, and each party hereby irrevocably submits to the jurisdiction of such courts in any suits, actions or proceedings arising out of or relating to this Agreement.

15.6 Waiver. No failure on the part of either Party to exercise any right under this Agreement will operate as a waiver of that right.

15.7 Severability. If any provision of this Agreement is determined by a court of competent jurisdiction to be contrary to law, such provision will be severed from the Agreement and all remaining provisions continue in full force and effect.

15.8 Entire Agreement. This Agreement (including all order(s) and any referenced and/or attached policies, documents and Exhibits) contains the entire understanding of the parties with respect to the subject matter hereof and supersedes all prior agreements and commitments with respect thereto. There are no other oral or written understandings, terms or conditions, and neither party has relied upon any representation, express or implied, not contained in this Agreement. In the event of a conflict between the terms of an order and this Agreement, the terms of this Agreement shall govern.

15.9 Modification. Quadient AR may modify this Agreement by updating such Agreement and posting such updated Agreement on its Website.

15.10 Right of Publicity. Neither Party may publicize the business relationship of the Parties under this Agreement without the prior written consent of the other Party. Notwithstanding the foregoing, Quadient AR may refer to Licensee as Quadient AR’s's customer in its proposal materials to prospective customers for the Services provided that such proposals are marked as confidential.